The behavior of an Exploder looks like an adult tantrum. The person appears full of rage.
A person at the other end of an Exploder is usually totally unaware that anything wrong was said and will feel surprised and bewildered at the abrupt and horrifying change in the situation. Eventually anger and resistance will be experienced after this encounter.
A tantrum appears to be an automatic response for some when a person feels psychologically threatened.
How to Cope with an Exploder
- Give them time to run down and regain self control - if they cannot accomplish this on their own, get their attention. You may call their name, wave your arms, etc. Do not appear threatening.
- Show your serious intentions - Show the person you take them seriously. Let them know you want to discuss it but not that way.
- Interrupt the interruption - announce a break in the meeting. Give time for yourself and the person to calm down, compose and gain self control.
- Try to arrange for some privacy time for you and the person.
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