This person can be but may not necessarily be physically aggressive. The person’s demeanor expresses “attack”. These persons are abrupt, intimidating and overwhelming. They can also be bitter and cynical.
When encountering a “Tank” you may feel confused, a desire to physically remove yourself from the room, or a sense of helplessness frustration, and anger. You may not be able to comprehend or deal calmly with the situation.
A Tank has a strong need to prove to themselves and others that they are right. They may see things in a simple and concrete manner. They may deal with issues in a straight forward way. They see things as what others should do. They get angry and impatient when they detect or perceive any resistance. They tend to lack the capacity to receive and accept feedback about how their behavior impacts others. If they get what they want, they do so at the cost of being able to receive honest feedback or at the cost of a relationship.
How to Cope with a Tank
- Maintain eye contact
- Give the Tank time to run down - to lose momentum
- Get their attention- call their name, wave your arms, balance the volume with that of the Tank
- Get them to sit down- if they are standing up. If they will not sit down, you stand up with them Acknowledge/backtrack with “I” statements. Don’t argue with what the other person has said or cut them down
- Avoid a head on fight- Tanks are more experienced and practiced at fighting
- Be ready to be friendly- as the saying goes “stand up to the bully and he will be your friend”
1 comment:
all this is going to be definitely very useful to me .... its the right time for me to learn such skills ... will keep a note of these points!!
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